P7442:[{"_8661":631,"_8662":8663},"areReviewsGrouped","reviews",[8664,8710,8722,8740,8751,8759,8773,8790],{"_8665":8666,"_8667":8668,"_8669":8670,"_8671":8672,"_8673":8547,"_8674":8544,"_8675":8544,"_8676":7427,"_8677":631,"_8678":7408,"_8679":8680,"_8687":8688,"_8689":8690,"_8691":8692,"_8693":8694,"_8695":8696,"_8697":8533,"_8683":8698,"_8701":8702,"_8705":25,"_8270":8706,"_72":8545,"_8707":7427,"_8708":8709},"subscriberId","c51f7b65-fcc9-486f-b563-ae634abbdd20","reviewId","3757d7ef-21e9-4f42-888e-697d8ed73801","subscriberId_productId","c51f7b65-fcc9-486f-b563-ae634abbdd20:shopify-9990551208202","productId","shopify-9990551208202","body","dateCreated","dateUpdated","helpfulCount","isRecommended","languageCode","original",{"_8673":8681,"_8678":8682,"_8683":8684,"_72":8686},"Ich finde optisch toll wegen der Farbe und des geometrischen Musters. Allerdings roch der Teppich anfangs (etwas länger als 1 Monat), da es sich um gefärbten Wollteppich handelt. Somit nur 4 Sterne ","de","reply",{"_8673":8685},"

Vielen Dank für Ihr Feedback, Elena.

Es freut uns sehr, dass Ihnen die Farbe und das geometrische Muster des Teppichs optisch so gut gefallen! 😊

Gleichzeitig verstehen wir, dass der anfängliche Geruch des Wollteppichs störend war. 😔 Es tut uns leid, dass dieser länger als einen Monat angehalten hat und damit Ihr Gesamteindruck etwas beeinträchtigt wurde.

Wir nehmen Ihr Feedback sehr ernst und geben es an die entsprechende Stelle weiter, um zu überprüfen, wie wir diesen Aspekt für zukünftige Produkte verbessern können.

Vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrung mit uns zu teilen – solche Hinweise helfen uns sehr bei der Weiterentwicklung unserer Produkte!

","Sieht gut aus, riecht allerdings anfangs ","productHandle","handmade-wool-rug-alexia-blue-en-25wes96585","productImageUrl","https://cdn.shopify.com/s/files/1/0613/3107/9307/files/DEQ25WES96585-222686_ccbbbc0b7483871a01e38a922f068938_dtl_1_x280.jpg?v=1750684461","productName","High-Low Wool Rug Alexia, Hand-Tufted","productUrl","//store.westwing.com/products/handmade-wool-rug-alexia-blue-en-25wes96585","productVariantName","W 160 x L 230 cm (Size M)","rating",{"_8673":8699,"_8674":8700,"_72":43},"

Ďakujem za vašu spätnú väzbu Elena.

Sme radi, že sa vám veľmi páči farba a geometrický vzor koberca!

😊\n

Zároveň chápeme, že počiatočný zápach vlneného koberca bol nepríjemný. 😔 Je nám ľúto, že trval dlhšie ako mesiac a to trochu ovplyvnilo váš celkový dojem.

Vašu spätnú väzbu berieme veľmi vážne a zdieľame ju s príslušným orgánom, aby sme preskúmali, ako môžeme tento aspekt vylepšiť pre budúce produkty.

Ďakujeme vám veľmi pekne, že ste si našli čas na zdieľanie vašich skúseností s nami — takéto tipy nám veľmi pomáhajú, keď pokračujeme vo vývoji našich produktov!

","2026-09-23T09:59:49.542Z","reviewer",{"_8703":8542,"_8704":631},"displayName","isVerified","isIncentivized","approved","unhelpfulCount","variantId","50905650823434",{"_8665":8666,"_8667":8711,"_8669":8712,"_8671":8713,"_8673":8559,"_8674":8557,"_8675":8557,"_8676":7427,"_8677":631,"_8678":7408,"_8679":8714,"_8687":8716,"_8689":8717,"_8691":8692,"_8693":8718,"_8695":8719,"_8697":8552,"_8701":8720,"_8705":25,"_8270":8706,"_72":8558,"_8707":7427,"_8708":8721},"65db74db-09d9-4cf3-9245-e42b49e93183","c51f7b65-fcc9-486f-b563-ae634abbdd20:shopify-10280768045392","shopify-10280768045392",{"_8673":8715,"_8678":7383,"_72":8558},"Come da foto!","alexia-rug-80x150-60-rws-wool-40-viscose-offwhite-4l01-en-25wes93878","https://cdn.shopify.com/s/files/1/0613/3107/9307/files/DEQ25WES93878-203574_3c62157e3f436ba90005d0d4203dda87_dtl_1_x280.jpg?v=1760352859","//store.westwing.com/products/alexia-rug-80x150-60-rws-wool-40-viscose-offwhite-4l01-en-25wes93878","W 200 x L 300 cm (Size L)",{"_8703":8556,"_8704":631},"52151161258320",{"_8665":8666,"_8667":8723,"_8669":8724,"_8671":8725,"_8673":8566,"_8674":8564,"_8675":8564,"_8676":7427,"_8677":631,"_8678":7408,"_8679":8726,"_8689":8732,"_8691":8733,"_8695":8734,"_8697":8533,"_8683":8735,"_8701":8738,"_8705":25,"_8270":8706,"_72":8565,"_8707":7427,"_8708":8739},"ed9556f3-d2c8-42ff-b939-7e9dc7fba19e","c51f7b65-fcc9-486f-b563-ae634abbdd20:shopify-9990584500490","shopify-9990584500490",{"_8673":8727,"_8678":8728,"_8683":8729,"_72":8731},"Après des déboires liés au transporteur, la commande a été renouvelée avec succès\nLe service client a été très bien","fr",{"_8673":8730},"

Merci beaucoup pour votre retour positif! ✨

Nous sommes ravis que votre commande ait finalement été renouvelée avec succès et que notre service client ait pu vous accompagner efficacement. Votre expérience positive nous encourage à continuer à améliorer notre service et notre suivi de livraison.

","Réception tapis","https://cdn.shopify.com/s/files/1/0613/3107/9307/files/DEQ25WES51689-222683_31a2bdc4104be1741b08170b502e7508_dtl_1_x280.jpg?v=1750684460","High-Low Wool Runner Alexia, Hand-Tufted","W 80 x L 300 cm",{"_8673":8736,"_8674":8737,"_72":43},"

Ďakujem veľmi pekne za vašu pozitívnu spätnú väzbu!

✨\n

Sme radi, že vaša objednávka bola konečne úspešne obnovená a že náš zákaznícky servis vás dokázal efektívne podporiť. Vaša pozitívna skúsenosť nás povzbudzuje, aby sme pokračovali v zlepšovaní našich služieb a sledovania dodávok.

","2026-02-24T09:56:33.504Z",{"_8703":8563,"_8704":631},"50905828262154",{"_8665":8666,"_8667":8741,"_8669":8670,"_8671":8672,"_8673":8573,"_8674":8571,"_8675":8571,"_8676":7427,"_8677":25,"_8678":7408,"_8679":8742,"_8687":8688,"_8689":8690,"_8691":8692,"_8693":8694,"_8695":8696,"_8697":7429,"_8683":8747,"_8701":8750,"_8705":25,"_8270":8706,"_72":8572,"_8707":7427,"_8708":8709},"9b1dfe2d-7f39-4313-a379-b3f91a536290",{"_8673":8743,"_8678":7383,"_8683":8744,"_72":8746},"Pessimo rapporto qualità/prezzo.. solo dopo pochi giorni ha iniziato a sfilacciarsi...",{"_8673":8745},"

Caro Domenico,

vorremmo scusarci sinceramente con te per il fatto che il prodotto che hai ricevuto non soddisfa i nostri elevati standard di qualità. Siamo davvero spiacenti per questo inconveniente.

Ti preghiamo di contattare il nostro servizio clienti (service@westwing.it) per trovare rapidamente una soluzione che soddisfi le tue aspettative. Il nostro team farà tutto il possibile per risolvere il problema in modo soddisfacente.

Ti ringraziamo per la comprensione e restiamo a tua disposizione per ulteriori domande.

","Deludente",{"_8673":8748,"_8674":8749,"_72":43},"

Vážený Domenico,

radi by sme sa vám úprimne ospravedlnili za to, že produkt, ktorý ste dostali, nespĺňa naše vysoké štandardy kvality. Naozaj sa ospravedlňujeme za tieto nepríjemnosti

.\nObrá@@

ťte sa prosím na náš zákaznícky servis (service@westwing.it), aby ste rýchlo našli riešenie, ktoré spĺňa vaše očakávania. Náš tím urobí všetko pre vyriešenie problému k vašej spokojnosti.

Ďakujeme za pochopenie a zostávame vám k dispozícii pre ďalšie otázky.

","2026-02-04T15:16:21.851Z",{"_8703":8570,"_8704":631},{"_8665":8666,"_8667":8752,"_8669":8712,"_8671":8713,"_8673":8580,"_8674":8578,"_8675":8578,"_8676":7427,"_8677":631,"_8678":7408,"_8679":8753,"_8687":8716,"_8689":8756,"_8691":8692,"_8693":8718,"_8695":8696,"_8697":8552,"_8701":8757,"_8705":25,"_8270":8706,"_72":8579,"_8707":7427,"_8708":8758},"5b68d8ec-dae1-4079-8a6b-eda6936dbb35",{"_8673":8754,"_8678":7402,"_72":8755},"Muito fofo.","Tapete muito bom","https://cdn.shopify.com/s/files/1/0613/3107/9307/files/DEQ25WES93878-203573_3c62157e3f436ba90005d0d4203dda87_dtl_1_x280.jpg?v=1760352859",{"_8703":8577,"_8704":631},"52151161225552",{"_8665":8666,"_8667":8760,"_8669":8761,"_8671":8762,"_8673":8587,"_8674":8585,"_8675":8585,"_8676":7427,"_8677":631,"_8678":7408,"_8679":8763,"_8687":8767,"_8689":8768,"_8691":8692,"_8693":8769,"_8695":8770,"_8697":8552,"_8701":8771,"_8705":25,"_8270":8706,"_72":8586,"_8707":7427,"_8708":8772},"9132761b-a82c-4326-b4c6-aa12d45b351f","c51f7b65-fcc9-486f-b563-ae634abbdd20:shopify-10288942711120","shopify-10288942711120",{"_8673":8764,"_8678":8765,"_72":8766},"Better than the pictures on the website!","en","Perfect","alexia-rug-117x180-60-rws-wool-40-viscose-beige-4n10-en-25wes39391","https://cdn.shopify.com/s/files/1/0613/3107/9307/files/DEQ25WES39391-120899_af14ced1831507b05d94e869790b7292_dtl_1_x280.jpg?v=1760352862","//store.westwing.com/products/alexia-rug-117x180-60-rws-wool-40-viscose-beige-4n10-en-25wes39391","W 300 x L 400 cm (Size XL)",{"_8703":8584,"_8704":631},"52184939856208",{"_8665":8666,"_8667":8774,"_8669":8775,"_8671":8776,"_8673":8594,"_8674":8592,"_8675":8592,"_8676":7427,"_8677":25,"_8678":7408,"_8679":8777,"_8687":6526,"_8689":8782,"_8691":8733,"_8693":8783,"_8695":8784,"_8697":7431,"_8683":8785,"_8701":8788,"_8705":25,"_8270":8706,"_72":8593,"_8707":7427,"_8708":8789},"9e87a412-cfcc-4fa6-92a2-b1dd7c388fac","c51f7b65-fcc9-486f-b563-ae634abbdd20:shopify-10300168307024","shopify-10300168307024",{"_8673":8778,"_8678":8765,"_8683":8779,"_72":8781},"The rug began to fray badly on the first day of use. It is not suitable for homes with pets. It looked really nice (the first hours) but the quality is sadly very poor. ",{"_8673":8780},"

Dear Johanna,

We would like to sincerely apologize that the product you received does not meet our high quality standards. We are very sorry for this inconvenience.

Please contact our customer service team (service@westwing.de) so that we can quickly find a solution that meets your expectations. Our team will do everything in its power to resolve the issue to your satisfaction.

Thank you for your understanding. Please do not hesitate to contact us if you have any further questions.

","Nice look, very poor quality","https://cdn.shopify.com/s/files/1/0613/3107/9307/files/DEQ25WES14417-377641_72004d5e896b6b9bb7b22160d6db8c66_dtl_1_x280.jpg?v=1761215427","//store.westwing.com/products/hand-tufted-wool-runner-alexia-with-geometric-pattern-en-25wes14417","W 80 x L 200 cm",{"_8673":8786,"_8674":8787,"_72":43},"

Vážená Johanna, ch \n

celi by sme sa úprimne ospravedlniť, že produkt, ktorý ste dostali, nespĺňa naše vysoké štandardy kvality. Veľmi sa ospravedlňujeme za tieto nepríjemnosti.

\nObrá

ťte sa prosím na náš tím zákazníckych služieb (service@westwing.de), aby sme mohli rýchlo nájsť riešenie, ktoré spĺňa vaše očakávania. Náš tím urobí všetko, čo je v jeho silách, aby vyriešil problém k vašej spokojnosti.

Ďakujem za pochopenie. Ak máte akékoľvek ďalšie otázky, neváhajte nás kontaktovať.

","2026-01-14T11:11:11.159Z",{"_8703":8591,"_8704":631},"52240071524688",{"_8665":8666,"_8667":8791,"_8669":8724,"_8671":8725,"_8673":8601,"_8674":8599,"_8675":8599,"_8676":7427,"_8677":631,"_8678":7408,"_8679":8792,"_8689":8795,"_8691":8733,"_8695":8784,"_8697":8552,"_8701":8796,"_8705":25,"_8270":8706,"_72":8600,"_8707":7427,"_8708":8797},"870acb51-bc8c-4ed6-b7ac-1496cf1423a3",{"_8673":8793,"_8678":8728,"_72":8794},"Ce tapis correspond à ce que nous attendions , belle couleur, belle texture avec les motifs géométriques.\nEmballage et livraison parfaits ","Tapis de couloir ","https://cdn.shopify.com/s/files/1/0613/3107/9307/files/DEQ25WES51689-222681_e24eba9cd57cce2a65c9410349b74e0d_dtl_1_x280.jpg?v=1750684460",{"_8703":8598,"_8704":631},"50905828196618"]

AlexiaRučne všívaný vlnený behúň s reliéfnou štruktúrou