P5203:[{"_5311":559,"_5312":5313,"_5314":5315},"areReviewsGrouped","nextUrl","/stores/c51f7b65-fcc9-486f-b563-ae634abbdd20/products/shopify-9971940917514/reviews?limit=15&locale=sk&lastEvaluated=%7B%22reviewId%22%3A%2294434821-1804-4395-a1e2-80babef17b4d%22%2C%22subscriberId_collectionId%22%3A%22c51f7b65-fcc9-486f-b563-ae634abbdd20%3A81ee2b5f-a4b0-4153-8783-99d285664c93%22%2C%22dateCreated%22%3A%222025-11-08T07%3A34%3A30.736Z%22%7D","reviews",[5316,5367,5385,5402,5412,5430,5447,5457,5473,5483,5494,5504,5514,5524,5533],{"_5317":5318,"_5319":5320,"_5321":5322,"_5323":5324,"_5325":5326,"_5327":5328,"_5329":5328,"_5330":5286,"_5331":25,"_5332":5126,"_5333":5334,"_5341":5342,"_5343":5344,"_5345":5346,"_5347":5348,"_5349":5350,"_5351":5156,"_5337":5352,"_5355":5356,"_5360":25,"_5361":5362,"_70":5363,"_5364":5286,"_5365":5366},"subscriberId","c51f7b65-fcc9-486f-b563-ae634abbdd20","reviewId","36088c46-bdfa-4d15-9015-7dd5e877b4e0","subscriberId_productId","c51f7b65-fcc9-486f-b563-ae634abbdd20:shopify-8567957487882","productId","shopify-8567957487882","body","Kúpené ako „vhodné do umývačky riadu“, ale už po niekoľkých mesiacoch má niekoľko pohárov túto hroznú nepriehľadnú škvrnu z umývačky riadu. Nie je to naozaj ohromené!","dateCreated","2026-05-04T18:03:13.756Z","dateUpdated","helpfulCount","isRecommended","languageCode","original",{"_5325":5335,"_5332":5336,"_5337":5338,"_70":5340},"Bought as \"dishwasher safe\" but after only a few months a number of the glasses have that horrible opaque stain from the dishwasher. Not really impressed!","en","reply",{"_5325":5339},"

Thank you for your feedback, dear Martin. 😔

We are very sorry to hear that your Mouth-Blown Tumblers Ellery have developed opaque stains from the dishwasher after only a few months, especially since they were marketed as dishwasher safe. This is completely unacceptable and we understand your disappointment entirely.

It's particularly frustrating when a product doesn't live up to the care instructions provided, and you should be able to trust that dishwasher-safe glassware will maintain its clarity with proper use. We take full responsibility for this disappointing experience.

Your feedback is invaluable in helping us review both our product specifications and quality standards to ensure our glassware truly meets the durability expectations we set. We understand your frustration completely and hope to do better in the future.

Please contact our Customer Service team so we can find an appropriate solution for you.

","Disappointed","productHandle","mouth-blown-tumblers-ellery-set-of-4-en-21wes41163","productImageUrl","https://cdn.shopify.com/s/files/1/0613/3107/9307/files/DEQ21WES41163-174434_cd3960974f8443d7b6d73389c6e99c3a_dtl_1_x280.jpg?v=1728456629","productName","Mouth-Blown Tumblers Ellery, Set of 4","productUrl","//store.westwing.com/products/mouth-blown-tumblers-ellery-set-of-4-en-21wes41163","productVariantName","Ø 9 x H 10 cm, 370 ml","rating",{"_5325":5353,"_5327":5354,"_70":41},"

Ďakujem za vašu spätnú väzbu, drahý Martin. 😔 Je

nám veľmi ľúto počuť, že na vašich ústach fúkaných pohárov Ellery sa z umývačky riadu vyvinuli nepriehľadné škvrny už po niekoľkých mesiacoch, najmä preto, že boli predávané ako vhodné do umývačky riadu. Je to úplne neprijateľné a úplne chápeme vaše sklamanie.

Je obzvlášť frustrujúce, keď výrobok nespĺňa poskytnuté pokyny na starostlivosť a mali by ste byť schopní dôverovať, že sklo vhodné do umývačky riadu si pri správnom používaní zachová svoju čistotu. Preberáme plnú zodpovednosť za tento sklamaný zážitok.

Vaša spätná väzba je neoceniteľná, pretože nám pomáha preskúmať špecifikácie našich výrobkov a štandardy kvality, aby sme zabezpečili, že naše sklo skutočne spĺňa očakávania týkajúce sa trvanlivosti, ktoré sme stanovili. Úplne chápeme vašu frustráciu a dúfame, že v budúcnosti to bude lepšie.

\nObrá

ťte sa prosím na náš tím zákazníckeho servisu, aby sme našli vhodné riešenie pre vás.

","2026-05-06T10:09:22.168Z","reviewer",{"_5357":5358,"_5359":559},"displayName","Martin N.","isVerified","isIncentivized","status","approved","Sklamaný","unhelpfulCount","variantId","45607572308234",{"_5317":5318,"_5319":5368,"_5321":5369,"_5323":5370,"_5325":5371,"_5327":5372,"_5329":5372,"_5330":5286,"_5331":559,"_5332":5126,"_5333":5373,"_5341":5376,"_5343":5377,"_5345":5378,"_5347":5379,"_5349":5380,"_5351":5240,"_5355":5381,"_5360":25,"_5361":5362,"_70":5383,"_5364":5286,"_5365":5384},"97fb46bd-d2fa-436b-bfa2-7df0b89ccad3","c51f7b65-fcc9-486f-b563-ae634abbdd20:shopify-8568248795402","shopify-8568248795402","Veľmi elegantný, krásny tvar. Jediná poznámka vzduchových bublín v niektorých častiach skla","2026-03-19T09:12:53.075Z",{"_5325":5374,"_5332":5115,"_70":5375},"Bardzo ladne, piekny ksztalt. Jedyna uwaga bąbelki powietrza w niektorych czesciach szkla","Piękne","mouth-blown-red-wine-glasses-ellery-set-of-4-en-21wes45809","https://cdn.shopify.com/s/files/1/0613/3107/9307/files/DEQ21WES45809-174432_752b44495e232025595a3da454a50dfa_dtl_1_x280.jpg?v=1728387731","Mouth-Blown Red Wine Glasses Ellery, Set of 4","//store.westwing.com/products/mouth-blown-red-wine-glasses-ellery-set-of-4-en-21wes45809","Ø 11 x H 23 cm, 610 ml",{"_5357":5382,"_5359":559},"Anna S.","krásny","45608002486538",{"_5317":5318,"_5319":5386,"_5321":5322,"_5323":5324,"_5325":5387,"_5327":5388,"_5329":5388,"_5330":5286,"_5332":5126,"_5333":5389,"_5341":5342,"_5343":5344,"_5345":5346,"_5347":5348,"_5349":5350,"_5351":5395,"_5337":5396,"_5355":5399,"_5360":25,"_5361":5362,"_70":5401,"_5364":5286,"_5365":5366},"5ad92b42-7b42-49d9-b256-879a1411e699","Veľmi elegantné okuliare, ktoré bohužiaľ majú chyby pri objednávaní 4 balíkov kompletného balíka. Vzduchové bubliny v skle, nie číre sklo.\n","2026-02-15T17:09:26.778Z",{"_5325":5390,"_5332":5391,"_5337":5392,"_70":5394},"Sehr formschöne Gläser, die leider bei einer Bestellung von 4 Paketen ein komplettes Paket mit Fehlern zu bemängeln haben. Luftblasen im Glas, nicht klares Glas.\n","de",{"_5325":5393},"

Vielen Dank für Ihr ehrliches Feedback, Detlef!

Es freut uns sehr, dass Ihnen die Form der Gläser gefällt. 😊
Gleichzeitig bedauern wir sehr, dass ein komplettes Paket Ihrer Bestellung Mängel aufweist. Luftblasen und trübes Glas entsprechen definitiv nicht unseren Qualitätsstandards, auch wenn es sich um mundgeblasene Gläser handelt, bei denen kleine Unregelmäßigkeiten durchaus charakteristisch sein können.

Ein ganzes Paket mit solchen Fehlern sollte jedoch nicht bei Ihnen ankommen. 😔 Wir nehmen Ihr Feedback sehr ernst und werden es an unsere Qualitätskontrolle weiterleiten, um solche Probleme künftig zu vermeiden.

Wir hoffen, dass die anderen drei Pakete Ihren Erwartungen entsprechen und Sie Freude an den schönen Gläsern haben.

Vielen Dank für Ihre ausführliche Rückmeldung!

","Schöne Gläser mit leichten Fehlern",3,{"_5325":5397,"_5327":5398,"_70":41},"

Ďakujeme za vašu úprimnú spätnú väzbu Detlef!

Sme radi, že sa vám páči tvar okuliarov. 😊
Zároveň nám veľmi ľúto, že kompletný balík vašej objednávky je chybný. Vzduchové bubliny a zakalené sklo určite nespĺňajú naše štandardy kvality, aj keď ide o ručne fúkané sklá, ktoré môžu byť charakteristické pre malé nepravidelnosti

.\n

Nemali by ste však dostávať celý balík takýchto chýb 😔 Vašu spätnú väzbu berieme veľmi vážne a zašleme ju nášmu tímu kontroly kvality, aby sme sa takýmto problémom vyhli v budúcnosti.

Dúfame, že ďalšie tri balíčky spĺňajú vaše očakávania a že sa vám páčia krásne okuliare.

Ďakujeme za podrobnú spätnú väzbu!

","2026-02-24T12:20:16.602Z",{"_5357":5400,"_5359":559},"Detlef H.","Pekné šošovky s malými chybami",{"_5317":5318,"_5319":5403,"_5321":5322,"_5323":5324,"_5325":5404,"_5327":5405,"_5329":5405,"_5330":5286,"_5331":559,"_5332":5126,"_5333":5406,"_5341":5342,"_5343":5344,"_5345":5346,"_5347":5348,"_5349":5350,"_5351":5269,"_5355":5409,"_5360":25,"_5361":5362,"_70":5411,"_5364":5286,"_5365":5366},"4905da10-b0d7-44c4-b9d3-21a02bc24da8","Sklo je trochu príliš hrubé, vyzerá veľmi pekne","2026-02-02T21:21:47.812Z",{"_5325":5407,"_5332":5391,"_70":5408},"Das Glas ein wenig zu dick , von der Optik sehr schön","Gläser",{"_5357":5410,"_5359":559},"Lili S.","poháre",{"_5317":5318,"_5319":5413,"_5321":5414,"_5323":5415,"_5325":5416,"_5327":5417,"_5329":5417,"_5330":5286,"_5331":559,"_5332":5126,"_5333":5418,"_5341":5421,"_5343":5422,"_5345":5423,"_5347":5424,"_5349":5425,"_5351":5269,"_5355":5426,"_5360":25,"_5361":5362,"_70":5428,"_5364":5286,"_5365":5429},"65763f36-9161-49e6-8b80-7e848d02709a","c51f7b65-fcc9-486f-b563-ae634abbdd20:shopify-8568086987018","shopify-8568086987018","Veľmi pekný tvar, len trochu ľahký. Veľmi rýchle dodanie. ","2026-02-02T21:08:55.988Z",{"_5325":5419,"_5332":5391,"_70":5420},"Sehr schöne Form, nur etwas leichtgewichtig. Sehr schnelle Lieferung. ","Zufrieden ","mouth-blown-white-wine-glasses-ellery-set-of-4-en-21wes81847","https://cdn.shopify.com/s/files/1/0613/3107/9307/files/DEQ21WES81847-174433_31be413036f0051a6adb2bcb96e9adea_dtl_1_x280.jpg?v=1755603565","Mouth-Blown White Wine Glasses Ellery, Set of 4","//store.westwing.com/products/mouth-blown-white-wine-glasses-ellery-set-of-4-en-21wes81847","Ø 9 x H 21 cm, 400 ml",{"_5357":5427,"_5359":559},"Monika B.","Spokojný ","45607757512970",{"_5317":5318,"_5319":5431,"_5321":5432,"_5323":5433,"_5325":5434,"_5327":5435,"_5329":5435,"_5330":5286,"_5331":559,"_5332":5126,"_5333":5436,"_5341":5439,"_5343":5440,"_5345":5441,"_5347":5442,"_5349":5350,"_5351":5240,"_5355":5443,"_5360":25,"_5361":5362,"_70":5445,"_5364":5286,"_5365":5446},"d4dd51b7-5ac5-47b8-be00-a6902adc14b1","c51f7b65-fcc9-486f-b563-ae634abbdd20:shopify-8568151113994","shopify-8568151113994","Krásne okuliare","2026-01-28T14:42:20.922Z",{"_5325":5437,"_5332":5096,"_70":5438},"Bellissimi bicchieri","Top","mouth-blown-tumblers-ellery-iridescent-set-of-4-en-22wes93539","https://cdn.shopify.com/s/files/1/0613/3107/9307/files/DEQ22WES93539-186699_816acbdfe6966dd6e3e9376c27fc1878_dtl_1_x280.jpg?v=1728456661","Mouth-Blown Iridescent Tumblers Ellery, Set of 4","//store.westwing.com/products/mouth-blown-tumblers-ellery-iridescent-set-of-4-en-22wes93539",{"_5357":5444,"_5359":559},"Francesco E.","Horná časť","45607853555978",{"_5317":5318,"_5319":5448,"_5321":5432,"_5323":5433,"_5325":5449,"_5327":5450,"_5329":5450,"_5330":5286,"_5331":559,"_5332":5126,"_5333":5451,"_5341":5439,"_5343":5440,"_5345":5441,"_5347":5442,"_5349":5350,"_5351":5240,"_5355":5454,"_5360":25,"_5361":5362,"_70":5456,"_5364":5286,"_5365":5446},"1219cda9-6477-4b9b-8d3d-b009d2ccbca1","Farba skla je taká dobrá","2026-01-22T17:11:36.069Z",{"_5325":5452,"_5332":5336,"_70":5453},"The colour of the glass is so good","Look so good",{"_5357":5455,"_5359":559},"Zeynep K.","Vyzerajte tak dobre",{"_5317":5318,"_5319":5458,"_5321":5459,"_5323":5460,"_5325":5461,"_5327":5462,"_5329":5462,"_5330":5286,"_5331":559,"_5332":5126,"_5333":5463,"_5341":5466,"_5343":5467,"_5345":5346,"_5347":5468,"_5349":5350,"_5351":5240,"_5355":5469,"_5360":25,"_5361":5362,"_70":5471,"_5364":5286,"_5365":5472},"6f429ea9-77b8-4d36-b6ae-b8df4d5d9a60","c51f7b65-fcc9-486f-b563-ae634abbdd20:shopify-8568034590986","shopify-8568034590986","Veľmi elegantný","2026-01-16T18:24:27.509Z",{"_5325":5464,"_5332":5391,"_70":5465},"Sehr edel","Wassergläser","mouth-blown-tumblers-ellery-set-of-4-en-21wes78908","https://cdn.shopify.com/s/files/1/0613/3107/9307/files/DEQ21WES78908-176832_63077fe31f572320b82ddd03b420b83c_dtl_1_x280.jpg?v=1728387751","//store.westwing.com/products/mouth-blown-tumblers-ellery-set-of-4-en-21wes78908",{"_5357":5470,"_5359":559},"Renate R.","poháre na vodu","45607686406410",{"_5317":5318,"_5319":5474,"_5321":5369,"_5323":5370,"_5325":5475,"_5327":5476,"_5329":5476,"_5330":5286,"_5331":559,"_5332":5126,"_5333":5477,"_5341":5376,"_5343":5377,"_5345":5378,"_5347":5379,"_5349":5380,"_5351":5240,"_5355":5480,"_5360":25,"_5361":5362,"_70":5482,"_5364":5286,"_5365":5384},"f1ed4a01-9e66-448d-b171-599b28f90f42","Milujem ich","2025-12-09T11:25:15.434Z",{"_5325":5478,"_5332":5071,"_70":5479},"me encantan","copas de vino tinto",{"_5357":5481,"_5359":559},"alejandra a. m.","poháre na červené víno",{"_5317":5318,"_5319":5484,"_5321":5369,"_5323":5370,"_5325":5485,"_5327":5486,"_5329":5486,"_5330":5286,"_5331":559,"_5332":5126,"_5333":5487,"_5341":5376,"_5343":5377,"_5345":5378,"_5347":5379,"_5349":5380,"_5351":5240,"_5355":5491,"_5360":25,"_5361":5362,"_70":5493,"_5364":5286,"_5365":5384},"444cb253-a0b0-4756-b8e2-1e32ccdd0853","Dobré balenie, vrch ","2025-12-08T17:42:54.870Z",{"_5325":5488,"_5332":5489,"_70":5490},"Bon emballage, top ","fr","Très bien ",{"_5357":5492,"_5359":559},"Josette R.","Veľmi dobrý ",{"_5317":5318,"_5319":5495,"_5321":5432,"_5323":5433,"_5325":5496,"_5327":5497,"_5329":5497,"_5330":5286,"_5331":559,"_5332":5126,"_5333":5498,"_5341":5439,"_5343":5440,"_5345":5441,"_5347":5442,"_5349":5350,"_5351":5240,"_5355":5501,"_5360":25,"_5361":5362,"_70":5503,"_5364":5286,"_5365":5446},"94724cc1-7d6c-410a-9d5d-9c14b47b6e07","Niečo iné, kúpil by som ich znova a znova.","2025-12-06T19:32:22.586Z",{"_5325":5499,"_5332":5391,"_70":5500},"Mal was anderes, ich würde sie immer wieder kaufen.","Tolle Gläser!",{"_5357":5502,"_5359":559},"Isabel Q.","Skvelé okuliare!",{"_5317":5318,"_5319":5505,"_5321":5322,"_5323":5324,"_5325":5506,"_5327":5507,"_5329":5507,"_5330":5286,"_5331":559,"_5332":5126,"_5333":5508,"_5341":5342,"_5343":5344,"_5345":5346,"_5347":5348,"_5349":5350,"_5351":5240,"_5355":5511,"_5360":25,"_5361":5362,"_70":5513,"_5364":5286,"_5365":5366},"7f93b13b-3886-4654-8835-3b5a95e186a7","Pevné doručenie bolo všetko skvelé, opäť s radosťou!\nVeľmi pekné okuliare, je to darček, dúfam, že sa vám páči. ","2025-12-04T19:08:04.606Z",{"_5325":5509,"_5332":5391,"_70":5510},"Fixe Lieferung alles bestens, gerne wieder!\nSehr schöne Gläser, ist ein Geschenk, ich hoffe es gefällt. ","Bestellung",{"_5357":5512,"_5359":559},"Ingrid K.","objednávanie",{"_5317":5318,"_5319":5515,"_5321":5432,"_5323":5433,"_5325":5516,"_5327":5517,"_5329":5517,"_5330":5286,"_5331":559,"_5332":5126,"_5333":5518,"_5341":5439,"_5343":5440,"_5345":5441,"_5347":5442,"_5349":5350,"_5351":5240,"_5355":5521,"_5360":25,"_5361":5362,"_70":5523,"_5364":5286,"_5365":5446},"38de4d64-2a64-48b4-9244-939bdd0d07c5","Dobrá kvalita ","2025-11-14T17:07:10.267Z",{"_5325":5519,"_5332":5489,"_70":5520},"Bonne qualité ","beaux reflets !",{"_5357":5522,"_5359":559},"geraldine l.","krásne odrazy!",{"_5317":5318,"_5319":5525,"_5321":5432,"_5323":5433,"_5325":5434,"_5327":5526,"_5329":5526,"_5330":5286,"_5331":559,"_5332":5126,"_5333":5527,"_5341":5439,"_5343":5440,"_5345":5441,"_5347":5442,"_5349":5350,"_5351":5240,"_5355":5530,"_5360":25,"_5361":5362,"_70":5532,"_5364":5286,"_5365":5446},"2f88eb7b-582c-41a4-a3d8-942edd666631","2025-11-12T16:26:47.419Z",{"_5325":5528,"_5332":5336,"_70":5529},"Beautiful glasses","great Design",{"_5357":5531,"_5359":559},"Cedric H.","skvelý dizajn",{"_5317":5318,"_5319":5534,"_5321":5322,"_5323":5324,"_5325":5535,"_5327":5536,"_5329":5536,"_5330":5286,"_5331":25,"_5332":5126,"_5333":5537,"_4625":5542,"_5341":5342,"_5343":5344,"_5345":5346,"_5347":5348,"_5349":5350,"_5351":4794,"_5337":5557,"_5355":5560,"_5360":25,"_5361":5362,"_70":5562,"_5364":5286,"_5365":5366},"94434821-1804-4395-a1e2-80babef17b4d","Po krátkom čase sa sklo stáva zakalené a drsné. Nie je dobrá kvalita, ako som zvyčajne zvyknutý z Westwing. ","2025-11-08T07:34:30.736Z",{"_5325":5538,"_5332":5391,"_5337":5539,"_70":5541},"Das Glas wird schon nach kurzer Zeit trüb und rau. Keine gute Qualität, wie ich es sonst von Westwing gewohnt bin. ",{"_5325":5540},"

Liebe Janina,

wir möchten uns aufrichtig bei Ihnen entschuldigen, dass das von Ihnen erhaltene Produkt nicht unseren hohen Qualitätsstandards entspricht. Es tut uns sehr leid, dass es zu dieser Unannehmlichkeit gekommen ist.

Bitte wenden Sie sich an unseren Kundenservice (service@westwing.de), um schnell eine Lösung zu finden, die Ihren Erwartungen entspricht. Unser Team wird alles daran setzen, das Problem zu Ihrer Zufriedenheit zu beheben.

Wir danken Ihnen für Ihr Verständnis und stehen Ihnen für weitere Fragen jederzeit zur Verfügung.

","Trüb nach ein paar Wochen",[5543],{"_5544":5545,"_5546":5547,"_5548":5549,"_4635":5550,"_5551":5552,"_5553":5554,"_5555":5556,"_4776":72},"fullSizeUrl","https://media-dynamic.okendo.io/images/c51f7b65-fcc9-486f-b563-ae634abbdd20/0aebcfcc-9680-49c8-a8b3-7d8f9759cc80.jpg?d=3200x3200","largeUrl","https://media-dynamic.okendo.io/images/c51f7b65-fcc9-486f-b563-ae634abbdd20/0aebcfcc-9680-49c8-a8b3-7d8f9759cc80.jpg?d=1600x1600","thumbnailUrl","https://media-dynamic.okendo.io/images/c51f7b65-fcc9-486f-b563-ae634abbdd20/0aebcfcc-9680-49c8-a8b3-7d8f9759cc80.jpg?d=120x120&crop=center","A hand holding a clear glass tumbler with water in front of a computer monitor with a webcam mounted on top","dynamicKey","c51f7b65-fcc9-486f-b563-ae634abbdd20/0aebcfcc-9680-49c8-a8b3-7d8f9759cc80","largePortraitThumbnailUrl","https://media-dynamic.okendo.io/images/c51f7b65-fcc9-486f-b563-ae634abbdd20/0aebcfcc-9680-49c8-a8b3-7d8f9759cc80.jpg?d=540x720","streamId","0aebcfcc-9680-49c8-a8b3-7d8f9759cc80",{"_5325":5558,"_5327":5559,"_70":41},"

Drahá Janina,

Radi by sme sa úprimne ospravedlnili, že produkt, ktorý ste dostali, nespĺňa naše vysoké štandardy kvality. Je nám veľmi ľúto, že došlo k týmto nepríjemnostiam

.\nObrá@@

ťte sa prosím na náš zákaznícky servis (service@westwing.de), aby ste rýchlo našli riešenie, ktoré spĺňa vaše očakávania. Náš tím urobí všetko pre vyriešenie problému k vašej spokojnosti.

Ďakujeme za pochopenie a vždy sme k dispozícii, aby sme odpovedali na akékoľvek ďalšie otázky, ktoré by ste mohli mať.

","2025-11-10T11:01:14.565Z",{"_5357":5561,"_5359":559},"Janina F.","Zamračené po niekoľkých týždňoch"]

ElleryRučne fúkané poháre na šampanské, 4 ks